When we arrived, neither TV was working, chair was broken, kitchen units were stained and one was falling apart at the base. The pull out unit was broken but didn't affect its use. Two of the bed side lamps didn't work. We were warned that the apartment could be loud until midnight but nothing prepare us for what we faced. Unfortunately, with the TVs not working, we could not even drown our the constant sound of the bar below The Palace), it was rediculously and the loudest bar on ocean drive. We asked the reception if they could sort the issues and was told that they would send a message to the owners but it would be them who would need to resolve the problems. This took 2 days just to get a reply from the owners and we were told that we had complained through the wrong site. We were also advised that the TVs were as a result of previous tenants not re-setting the source correctly. To be fair, the TVs were resolved on the 3rd day, a new chair was brought in (that didn't match the existing chair), the broken bar on the pullout kitchen and the preperation table was removed. Unfortunately, we couldn't get out on one of the balcony's because the door was seized, the main patio sliding door was very stiff and difficult to open and the bedside lights were not addressed throughout the duration of our stay.