Apartment was spacious, well appointed with comfortable beds and good showers. The beautiful terrace and fantastic views over the beach and the sea, were the highlights of the property. It was a shame that there was only one toilet for the 2 bathrooms, but we knew that. The apartment was clean on arrival, EXCEPT for the kitchen: inside of the fridge, cutlery drawer, inside shelves in cupboards. My husband had to clean the fridge, and when I cleaned some shelves to put our food supply, I found items (biscuits, pasta etc..) with an expiry date of 2020-21and 22!-which you don’t expect when you pay a premium for the week.
When I mentioned this issue to the owners later on that 1st day, they looked shocked, said that they could not check everything between two rentals, that they had the grandchildren around and had not had time. Jack eventually apologised, said they would take it on board for the future and that he would make a goodwill gesture at the end of the week regarding the rent. The fact that Francine did not offer to put things right was more upsetting than the state of the kitchen.
On check out day, Francine did not say goodbye to us, whilst Jack was friendly and wished us well. However, when I messaged him on our return, reminding him of his words about the goodwill gesture, he chose to totally ignore me, despite messaging 3 times, explaining that I would much rather settle the matter with him that leave a poor review. Very disappointing